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If you have a query regarding the use of the website, please read our Frequently Asked Questions
Speak to one of our advisors by dialing +44 29 2010 1487
Whatever your enquiry our dedicated Customer Service team will endeavor to get you the answers you need, as quickly as possible, seven days a week (excluding Christmas Day, New Year's Day, and Easter Sunday).
We warmly welcome all comments, suggestions, and feedback you may have - we’re continuously looking for ways to improve, and your feedback is vital. Get in touch with all your thoughts about Austin and help us provide an even better service for you!
Our team’s here for you 09:00 – 17:30 Monday to Saturday, and 11:00am – 17:00pm on Sundays
(excluding Christmas Day, New Year's Day, and Easter Sunday)
Write to our contact center by addressing your letter to:Customer Services Department
Jaeger Retail Limited
Hall Dene Way
Contact Customer Services: firstname.lastname@example.org
or complete the form: