Corporate Social Responsibility

The Austin Reed Group encourages all employees to consider the ethical, social and environmental impact of their work and expect them to comply with the policies outlined below, incorporating their principles into their daily working practices.

Austin Reed Group Environmental Policy

  • We are continuously improving our performance in relation to ethical, social and environmental issues, and are committed to minimising the impact of our activities, with particular regard to the following areas:

Reducing Waste & Promoting Recycling

  • Since 2009, our stationery has been delivered in 100% recyclable, reusable and returnable plastic bags. This initiative has diverted over 12,000 cardboard boxes from going into landfills each year.
  • 50% of the soft furnishings in our Flagship Regent Street Store were recycled from previous stores and recovered by a British craftsman experienced in natural British fabrics and leathers. Additionally, 80% of all the mirrors used were also recycled from our old store
  • 95% of store fittings and fixtures are used for new stores, rather than going to landfill.

Improving Energy Efficiency

  • Our new stores use high frequency control gears which are 20% more efficient, generating far less heat. This in turn decreases the cooling requirements of the air conditioning.
  • New leases and refurbishments typically reduce the KW output by 39%.
  • Our Flagship store uses mainly 35 watt bulbs, which are AAA rated, and twice as efficient than the originals. Staff areas also use motion sensors that turn lighting off automatically when the areas are not being used.

Caring For People & The Environment

  • We proudly source natural fibres, together with synthetic and mixed fibres.
  • All suppliers that we work with are audited, ensuring that they work within the parameters of our ethical and environmental policies. This provides visibility of the company's supply chain and centres around four pillars; Labour Standards, Health & Safety, Environment and Business Integrity.
  • We do not tolerate cruel treatment of animals in the production of our products. Since Autumn 2013, we have ceased ordering products containing angora.

Meeting Or Exceeding Gonvernment Legislation

  • The Austin Reed Group Environmental Committee was established to increase the focus of environmental considerations within the Group and helps raise the profile with all members of staff, suppliers and licensees. It addresses the impact of its operations on the environment and wherever possible promotes policies for environmental improvement. Members meet regularly to define, promote, monitor and review policies, reporting to the Chief Executive and Executive Board.

Austin Reed Group Procurement Policy

  • The Austin Reed Group expects all suppliers, contractors and third parties that it procures goods or services from to comply with the principles of this policy.
  • All employees involved in procurement decisions are expected to fully comply with and implement this policy.

Policy Principles

  • The Austin Reed Group firmly believes that goods of consistently high quality can only be provided by reputable suppliers who are well equipped and provide working conditions and a level of reward which meets or exceeds minimum legal requirements.
  • An Ethical Code of Practice has been put in place for suppliers, which details our expectations and the potential consequences of not meeting those expectations. The Austin Reed Group will not engage with suppliers who do not agree to comply with the Ethical Code of Practice.

Key points of the Ethical Code of Practice

  • We seek to develop long-term business relations with our suppliers based on the principle of fair and honest dealing at all times and in all ways. We specifically require our suppliers to extend the same principle to all others with whom they do business including employees and subcontractors and other third parties.
  • We undertake factory visits on an annual basis and take immediate action to investigate and remedy any unacceptable practices
  • We reserve the right to cancel orders and/or terminate a business relationship where we find a supplier has failed to comply with legal requirements and minimum standards.
  • We will not tolerate the use of child labour or exploitation of any other vulnerable group. Wages and benefits must be comparable to local norms and comply with all local laws, and working conditions must reflect an adequate regard for the health and safety of the workforce.
  • The Ethical Code of Practice is supported by a Supplier Manual which provides further detail on:
  • Terms and conditions of business
  • The ARG Environmental Policy and Corporate Social Responsibility Policy
  • Quality Assurance
  • Acceptance of Manual
  • UK Bribery Act
  • The Supplier Manual forms part of the terms and conditions of the supply contract with Austin Reed Group Ltd and penalties will be applied where suppliers fail to comply with the Supplier Manual.
  • Any employee who is responsible for selecting suppliers or conducting factory visits has an obligation to ensure that this policy is being implemented and report any instances of non-compliance to the Management Committee.

Our Guarantee

  • The Austin Reed Group is committed to this policy. Any breach of this policy will result in action being taken in accordance with our policies and procedures, which could involve penalties up to and including the termination of a business relationship.
  • In the event of deliberate non-compliance by an employee of the Austin Reed Group, action will be taken in accordance with the Disciplinary Policy. Cases of serious non-compliance could be considered gross misconduct and result in a disciplinary sanction up to and including non-compliance.


  • Brand Director – accountable for keeping this policy up-to-date and advising managers and employees on its interpretation and implementation.
  • Line Managers – accountable for ensuring that any reported instances of non-compliance by suppliers, contractors, third parties or employees are taken seriously and dealt with in line with the policy. They must also ensure that any situations requiring further assistant are escalated to the appropriate Senior Manager.
  • Employees – accountable for ensuring that any instances of non-compliance are reported in line with the policy.